Maximizing the Employee Experience
So much is happening around the world of work these days and so much of it is negative. We’re focused on Quiet Quitting and before that we were focused on The Great Resignation and before that…well, there was something else to be concerned about.
Here is something good to focus on. What is your organization doing to ensure your great employees have a positive experience at work? Savvy leaders are refocusing their energy around creating a workplace where people feel valued and are encouraged to do their best work.
Creating a positive employee experience can have an amazing and positive impact on today’s favorite topic of quiet quitting. Think about it—if an employee knows their contribution to the organization is recognized and rewarded and that their manager cares about them as a human being, do you think they will pull back on their contribution to the organization and just do what is needed to stay employed?
We think there is a strong connection between people having a positive experience at work and wanting to contribute. Here are some actions for managers and leaders to consider:
Onboard. How you bring new hires into your organization has a significant impact on their experience.
Re-recruit. Never lose sight of the reasons why you selected employees in the first place. Use the knowledge you gained in the interviewing process to continually remind them of why you hired them. Ask them if their expectations are being met and if not, find a way to make that happen.
Engage. Continually reinforce your mission and live your values. Respect your employees and encourage them to be successful. Clearly communicate performance expectations and hold staff members accountable.
Develop. Provide opportunities to build and maximize their skills. Encourage them to take on new challenges and stretch assignments to help them grow and develop. Provide mentoring opportunities and reward them for taking on new opportunities.
Retain. Create an atmosphere of trust and accountability. Provide the tools they need to do their jobs. Be open to innovative ideas and let your people know you care about them. Be friendly and approachable to ensure your great people feel welcomed and valued.
Don’t forget that the people who work for you are not just employees but living and breathing human beings with dreams, desires, and ambitions. Support them so that their employee experience with your organization is as positive as it can be for as long as it can be. If you do so, we’re sure not much quitting—quiet or otherwise—will be an issue for you.
For more ideas and information on how to create a positive employee experience, see The Big Book of HR 10th Anniversary edition available from Amazon or your local bookseller and let us know what works best for you.